### Crave.io Privacy Policy LAST UPDATED: September 19th, 2019 Crave.io (“Crave”, “we”, “us” or “our”) appreciates you using our products and services. This privacy policy (“Privacy Policy”) describes our policies and procedures on the collection, use and disclosure of your personally identifiable information (“Personal Information”) when you use (a) our website [www.crave.io](https://www.crave.io/) and all subdomains thereof (”Website”), (b) “Crave Infrastructure,” our Infrastructure Management service offering, (c) our managed service and other professional service offerings and (d) any other content, applications, systems, features, functionality, software, information, products and services offered by us that link to this Privacy Policy (collectively, the “Service”) ## 1. Introduction; General Terms This Privacy Policy explains what information we collect in connection with your access to and/or use of the Service, how the information is used, and how and when we disclose such information. Please take a few minutes to read this Privacy Policy so that you understand how we treat your information. This Privacy Policy will remain in full force and effect, even if your access to, use of and/or participation in connection with the Service or any other particular service, feature, function, initiative, promotion or activity offered on or through the Service terminates, expires, is suspended or deactivated for any reason. If you do not agree with this Privacy Policy, please do not participate in, access and/or use the Website, the Crave Infrastructure or any other portion of the Service. This Privacy Policy governs only the information collected by us on or through your use of the Service, and does not cover any other information collected in any other manner or collected by any other third party, unless specifically stated. ## 2. Information We Collect About You ### 2.1. Information You Provide Voluntarily **We collect the information you voluntarily provide to us. For example:** - In order to access and/or use the Service (e.g., account registration, billing, etc.), we may require that you provide and/or otherwise make available to us certain information, which may include, among other things, your legal name, email address, company affiliation, physical address and telephone number. - If you purchase products or services using the Website, then we or our third party payment processor will also ask for additional information, such as your credit card number and billing address. - If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply. - We also collect other types of Personal Information that you provide to us voluntarily, such as your operating system and version, and other requested information if you contact us regarding support for the Service. ### 2.2. Information We Collect Automatically When you access and/or use the Service, we automatically collect certain information through cookies, web beacons and other technologies and store it in our log files. Log file information is automatically reported by your browser each time you access a web page. When you use our Service, our servers automatically record certain log file information. These server logs may include information such as your web request, operating system and version, Internet Protocol (“IP”) address, browser type, device type, language preference, referring / exit pages and URLs, pages you view on our Website, number of clicks and how you interact with links on the Website, search terms you entered to arrive at our Website, the date and time of each of your requests and other such information regarding your access to and/or use of the Service. ### 2.3. Invitations If you use our service to invite a coworker or another individual to use the Service, we may ask you for that person’s name, user ID, email address or other contact information and automatically send an invitation to the invitee. We store this information to send this invitation. Unless the invitee becomes a user of the Service, we do not use the invitee’s contact information for marketing purposes. ### 2.4. Information we obtain from other third party sources We may receive information about you from third parties, but only where we have received assurances from these third parties that they have either received your consent or are otherwise legally permitted or required to disclose your Personal Information to us. ## 3. How We Use Information ### 3.1. Use of Personal Information We may use your Personal Information for, among other things, the following purposes: - To provide the features and functionality of the Service to you, communicate with you about your use of the Service, respond to your inquiries, and fulfill your orders. - We may also use the information that we learn about you to help determine when and how to advertise our services on third party websites, advertising networks and services. ## 4. Sharing and Disclosure of Personal Information and Other Information ### 4.1. Service Providers We may share your information with third-party business partners, consultants, and service providers that perform services on our behalf for the purpose of providing the Service to you. ### 4.2. Customer and User Quotes and Testimonials With your consent we may post your personal testimonial with your name and/or with your bio picture. ### 4.3. Additional Disclosures Crave will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to comply with the law. ## 5. Access to your Personal Information and Your Privacy Rights We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. You may change your privacy preferences by sending an email to us at privacy@crave.io detailing your privacy request. ### 5.1. Access, correct, update or request deletion If you wish to access, correct, update or request deletion of your Personal Information, you can do so at any time by sending an email to us. ### 5.2. Withdraw consent If we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time. ## 6. Security We have a team dedicated to keeping your Personal Information secure. We follow generally accepted standards to protect the Personal Information submitted to us. ## 7. Data Retention We retain Personal Information we collect from you where we have an ongoing legitimate business need to do so. When we have no ongoing legitimate business need to process your Personal Information, we will delete or anonymize it. ## 8. Links to Third Party Websites We are not responsible for the practices employed by third-party websites linked to or from the Service. ## 9. Privacy Policy Changes From time to time, we may modify this Privacy Policy to reflect industry initiatives, third party requirements or changes in the law. ## 10. Sole Statement This document is the sole statement of the Privacy Policy for the Service.